Online and phone support
Different ways to access our services
We want to make it as easy as possible for you to get the support you need, so we have been working hard to develop a wide range of alternative ways to have counselling support.
Many of our counsellors are now trained to offer counselling via LiveChat. This means you can have a confidential typed conversation with your counsellor on your computer. We have services for adults and young people. We have a free drop in service for adults too. Click here for details.
Our new email counselling service lets you have one or more counselling sessions via email. Each session costs £28.50 and you will receive your reply within 5 working days. Click here for details.
You can also have your ‘face to face’ counselling session via WebCam. Click here for more information
Our phone helpline has been offering free drop in times for many years. Now you can also discuss options for having one or more of your counselling sessions on the phone if that is easier for you.
To use our online and phone services you must be resident in the UK. Our email service is only for people over 18 years of age.