Terms and conditions
Relate's Terms and Conditions for the www.relatederby.org.uk and www.safespeak.org.uk websites and LiveChat and WebCam services.
By continuing to use the www.relatederby.org.uk web-
You must be a UK resident to use Relate's Live Chat service. Relate counsellors are not able to provide support to people who are not UK residents.
1 Confidentiality policy and Data Protection
1.1 Except as set out in 1.3 and 1.4 below all information provided by you in relation to the www.relatederby.org.uk website and LiveChat and WebCam services is confidential to Relate, including whether you are or have been a Relate client.
1.2 Information provided by you is only shared among employees of Relate on a need to know basis.
1.3 You expressly consent to us transferring information in the following circumstances:
1.4 In addition, when you expressly consent, we may transfer information when we consult with other professionals.
1.5 You expressly consent to Relate using your personal and sensitive data, in accordance with the Data Protection Act 1998, for the purposes of delivering services to you, and for managing and quality assuring those services.
1.6 You expressly consent to Relate using the information you provide to improve its services.
1.7 Submissions to www.relatederby.org.uk and www.safespeak.org.uk including forum posts, comments and ratings posted by members may be visible to other users. You must not submit content, post comments that are in any way offensive, inappropriate, objectionable or that affect the performance of the website or other Relate services. Relate will remove any comments without notifying the user, and may suspend or remove any member accounts associated with such comments or postings. Submissions via electronic email, online forms, Live Chat and SMS are not visible to other users, except Relate employees.
2. Copyright in the information we provide to you
2.1 The information provided to you pursuant to the provision of the service contains material which is owned by or licensed to us. It is protected by intellectual property laws including, without limitation, copyright.
2.2 You may view, use, download and store the information for your personal use.
Commercial use of the information provided by us is not permitted. The re-
2.3 Unauthorised use of the information provided by us may give rise to a claim against you for damages and/or be a criminal offence.
3. Other information of which you need to be aware
3.1 We may not necessarily keep a copy of these Terms and Conditions. We advise you to print a copy of them for your information in the future.
3.2 Any contract between us shall be governed by English law and the courts of England
and Wales shall have non-
3.3 Although we have taken steps to ensure that any emails or attachments sent to
you in connection with the www.relate.org.uk website, safespeak.org.uk website, Family
Mapping, Live Chat, WebCam and SMS service are virus-
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